PAGE UPDATED: Tuesday 5 February, 2019
‘City furniture hire are one of the best companies I have the pleasure of working with. From the relationships we have with the girls in the office to the professionalism and friendliness of the guys delivering the furniture, it’s all five stars. Hayley and the girls in the office will bend over backwards to make sure everything is arranged down to the tiniest of details. Henry, Cezar and the transport team ensure that the furniture ends up exactly where it is required, even though our site is 3 miles long. The furniture is then always delivered with the biggest smile by the drivers and porters. I cannot recommend city highly enough’
Lorna, NEC Birmingham
'Louise was always very helpful and came back to me quickly when I had any questions. Great customer service.'
Nicola Rickettss, IIAA
'Louise and Hayley were both fantastic. Both very accommodating and patient. Good, trustworthy suppliers are hard to find.'
'Good communications, flexibility and willingness to assist'.
Beth Soan, National Centre for Circus Arts
'Great service all round'
Frank Oliyide, LTS Consulting
'Very good service, dealt with order promptly - same day delivery'.
Pauline, Quartet FS
'Very helpful and speedy response with delivery achieved within 24 hours'
Oliver Shanks, Bank of Montreal
'I was very impressed with the speed and professionalism of the delivery staff, and the understanding and support provided by the office staff for our requirements'.
Rebecca Moody, CIPA
'Just to say a big thank you – we’re delighted with the table and chairs and its early arrival (before 8am!) this morning. Also your technicians who were both great and I hope to see on their return visit when the furniture comes back to you next Monday.
As we know, all this was done in very great haste only on Friday of last week so all credit to you that we’ve been able to go ahead with our arrangements this week. Thanks again for all your help'.
Jayne Clarke, Executive Secretary, Omnilife
'Very helpful loading staff, and late night collection is appreciated'
Caspian, NJ Live, London
'Office staff are always most helpful and accommodating with last minute changes'.
'Very happy, we were pleased with the speed of reply to all queries and the ease of using your services'.
'Thanks for the great customer service. We’ll definitely be using you guys again!'
'Great service from a great company'.
'I only contacted Nicola a couple of days before the event and she sent me details of exactly what we needed and organised everything without any delay. Great service'.
Victoria, Galliard Homes
'Quality furniture with great service'.
Andrew, Media Structures
'Amanda and the team , including the drivers are professional. I could not ask for more'.
'On behalf of the club and all involved I would like to say thank you for your help in being a supplier for the Volvo World Match Play Championship held at the club last week. The event was a huge success with the clubhouse being filled every day and your products and service enhancing the event to the best standard. You have helped to make this event truly unique and it could not have been as much of a success without your help. I would personally also like to thank you for how helpful each member of staff that I have been in contact with has been, from enquiry to delivery you could not have helped more and I am thoroughly impressed with the high standard of customer service providing a kind and friendly approach when off and on site. A very big thank you for everything you have done to make this event a success, we really appreciate it. The club and I look forward to working with you in the future'.
'I can say that we were extremely pleased with the service that we got again from CFH and were especially pleased to arrive at the venue at 8.45 to find the tables all set up in the room for us before we arrived! We found Hayley was efficient and helpful, as were the driver and mate in the evening at pick up. We would rate all parts of your survey as excellent and happy for the comments to be used. We look forward to using your services in the future!'
'All I can say all your staff are helpful and very professional and will go out of their way to make sure the customer is happy. Many thanks for your great service'.
'Having worked with City Furniture Hire for the last 5 years in my previous job I decided to call upon them to help me with an event I was organising for me new job as Events Manager for the Christina Noble Foundation. They were efficient helpful and generous to our charity. In particular I would like to thank Nicola Matthews for all her help and cheerful manner. I would 1000% recommend them as a supplier'.
Tara M Cronin, Fundraising & Events Manager, Christina Noble Children's Foundation UK
'I would just like to say a big thank you for all your hard work . Whenever I called you nothing was a problem. And how I found you all extremely professional in every aspect'.
Simone Commins, Friends Of St Nicholas School
'Everyone I spoke to was very helpful and quick at getting back to me. Explained things clearly. I was concerned about the delivery as it involved access thorugh security etc but the delivery and collection went very smoothly and on time. Can't fault your service at all, thanks!'
'Just a quick note to say a very big THANK YOU to you for being extremely helpful, friendly and very efficient! Also to the guys who delivered the chairs, were extremely accommodating bearing in mind that the access track was too waterlogged to drive the lorry down, they carried every last chair and always had a smile and never once complained (out loud anyway J). Once again a big thank you to you and your team and I very much look forward to working with you guys from now on!'
'Just wanted to say a big thank you for the hire of the furniture and the service you and your company gave to us. It was great that you were flexible with our last minute time changes. Also a big thanks to your two employees that turned up yesterday. Both guys were very nice and polite and done a sterling job. They represented your company very well and I was very impressed'.
'Highly recommended - staff were patient and very very helpful. Nothing seemed enough trouble. A 10* Rating'.
'Very professional service amd good quality products'.
Andrea Morris, Vivio Limited
'I just want to say that the building security here who greeted your delivery guys said they were extremely polite, professional and helpful. The phrase was “a pleasure to deal with'.
'I have used the services of City Furniture Hire many times over the past few years and would highly recommend their work to any other production or events organisation. They have supplied me with furniture from jobs as diverse as the Papal Mass in Cofton Park Birmingham, to small conferences and exhibitions in Central London. We also worked together on the G20 Summit at the Excel in April 2008. They provided every single item of furniture for the Media Centre and the Delegation area – 13,000 pieces in total. Their service on a quick turnaround job was first class – they fitted and built all that needed to be done in the short time frame allowed. This was a fine team effort. I also have to say that when things don’t go according to plan, they have an attitude of sorting the problem with great speed and effect. This was in great evidence, (and gained them much respect from my Client) at a conference in the Royal Horticultural Halls last year'.
Ed Pharo, Tomlin
'City Furniture Hire has excelled itself over the last 12 months. By keeping up with our hectic schedule, they have made my job a whole lot easier. I regularly call them with last minute requirements and they have never let me down yet. I would recommend them to anyone looking for quality hire furniture at competitive prices'.
Joanne Taylor, Events Manager, East Wintergarden